Family Connections Centre

What is a

Pilot Family Connections Centre (FCC)?

A Family Connections Centre (FCC) is a single-entry point for all developmental services for children and youth (0 – 19 years) and their families.

Who created the

Pilot Family Connections Centre (FCC)?

The Ministry of Children and Family Development developed the Pilot, Framework, Guidelines and Policies.

How Long is the

Pilot Family Connection Centre?

Until December 2025 with the possibility of two years extension.

Where is the

Pilot Family Connection Centre Located?

There are four Pilot Family Connections Centres –Kelowna, Terrace, Prince Rupert, and Smithers. The Northwest Child Development Centre is the pilot site for the FCC in Smithers. The communities served are from Houston to Atlin, BC.

The Northwest Child Development Centre’s – FCC locations include the
Regional Centre in Smithers
Community based locations in Houston and Hazeltons with outreach to all other communities.

What is the service delivery model of the

Family Connection Centre

Family-Centered Approach
Services that families receive through the FCC are voluntary and are focused on the priorities identified by the Child, Youth or Family.

Types of Services
Services might include resources, group activities, parent education, or visits with an Occupational Therapist, Physiotherapist, Speech and Language Therapist, Developmental Consultants, Inclusive Childcare Consultants, and Child and Youth Support Workers.


HOW to

Access Services

The FCC will help Families access services based on their Child/Youth’s needs.

Services are available to Children/Youth with or without a specific diagnosis.

Community or Home – Based
Services are available in the community or home or where a Family lives.

For referrals – please complete the attached form here.

For more information about the NWCDC’s Family Connections Centre, please contact our Team at 250-847-4122 or or text 250-877-3686.


HOW to learn more about

The Ministry of Child and Family Development’s Pilot Family Connection Centre

For Ministry of Children and Family Development information on the Pilot Family Connections Centre – See Here